Privacy Policy

Information We Collect

When you visit or place an order on our website, we may collect the following information:

• —Personal Information: Name, email address, phone number, billing and shipping addresses.
• —Account & Order Records: Your account details and, with each order, the research-use confirmations you gave and the version of our Terms and RUO Agreement you accepted.
• —Payment Details: Processed securely via third-party gateways. We do not store your payment information.
• —Technical Data: IP address, device type, browser, and activity on our site — collected through cookies and similar technologies.

How We Use Your Information

We use the data we collect to:

• —Process and deliver your orders efficiently
• —Provide order confirmations, updates, and customer support
• —Send promotional emails only if you opt in
• —Improve our website performance and user experience
• —Monitor for fraud and ensure site security

Information Sharing

We never sell or rent your personal data. However, we may share necessary information with:

• —Trusted third-party partners for payment processing, shipping, analytics, and email communication
• —Regulatory or legal authorities if required by law or to protect our rights and safety

Cookies & Tracking

We use cookies to personalize your experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not work as intended.

Data Security

Ascension Labs implements strong technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.