For laboratory research use only. Not for human consumption. Not for clinical or therapeutic use. Not evaluated by the FDA.
For laboratory research use only. Not for human consumption. Not for clinical or therapeutic use. Not evaluated by the FDA.
Last updated: October 11, 2026
Ascension Labs ships exclusively within the United States. We do not currently offer international shipping. Orders placed with non-U.S. shipping addresses will not be processed.
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or U.S. federal holidays are processed on the next business day. You will receive an email with tracking information once your order has shipped.
Transit times are estimates provided by the carrier and exclude weekends and holidays. Ascension Labs is not responsible for carrier delays.
Shipping rates are calculated at checkout based on the method selected. Free shipping is automatically applied to qualifying orders over $150.
A tracking number will be emailed to you once your order ships. You can also track your order at any time on our Track Your Order page using your order number and email address.
If your package is lost in transit, contact us at support@ascensionlabsresearch.com within 7 days of the expected delivery date and we will work with the carrier to investigate. If your package arrives damaged, or an item is incorrect or missing, follow the claim process set out in the Refund, Return & Cancellation Policy below, which must be initiated within 48 hours of delivery with the required documentation.
Customers are responsible for providing an accurate U.S. shipping address. Ascension Labs is not responsible for orders shipped to incorrect addresses provided at checkout. Re-shipment to a corrected address may incur additional fees.
All products sold by Ascension Labs are for laboratory and in-vitro research use only. Products are not intended for human or animal consumption. By placing an order, you confirm that all products will be used solely by qualified research personnel for research purposes.
At Ascension Labs, the integrity, stability, and purity of our research materials are our top priorities. Because every compound we supply is intended strictly for laboratory research use only and is highly sensitive to temperature, storage, and handling conditions, we maintain a strict no refund, no return, and no exchange policy.
All sales are final. We do not offer refunds, returns, or exchanges for any reason, including ordering errors, change of mind, or non-acceptance of delivery. Once a research material has left our facility, we cannot verify that it has been stored and handled under the controlled conditions required to preserve its integrity. For that reason it cannot be returned to inventory or resold, and returned research materials cannot be accepted.
Paid orders cannot be cancelled. Orders are released to fulfillment as soon as payment is confirmed. Once payment has been confirmed, an order cannot be modified or cancelled.
If your order arrives damaged, you receive the wrong item, or an item is missing, you must submit a claim within 48 hours of delivery to support@ascensionlabsresearch.com. To be eligible for review, the claim must include all of the following:
Claims submitted after the 48-hour window, or without the complete documentation listed above, cannot be processed. This documentation is required so that any damage or discrepancy can be verified against our outbound shipping and quality-control records.
Resolution of a verified claim is limited to replacement of the affected item. A refund will be considered only in the rare cases where:
We do not refund or replace items that have been opened, used, or returned without prior written authorization. Initiating a chargeback or payment dispute without first completing the claim process described above is a breach of these terms and of your purchase agreement.
Ascension Labs
For any concerns or assistance regarding your order, contact us at support@ascensionlabsresearch.com